Vision Survey Ltd
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Privacy Policy​

Effective Date: 1 April 2025
Website: https://www.vision.co.uk/
Company: Vision Survey Ltd
Registered Address: One St Peter’s Square, Manchester, M2 3DE
Company Registration Number: 06286659
Data Controller Contact: Mark Van Den Berghe

  1. Introduction

Vision Survey Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website https://www.vision.co.uk/, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you consent to the practices described in this policy.

  1. What Information We Collect

We may collect the following personal data when you interact with our website:

    • Contact details – such as your name, email address, phone number (via contact forms or email links).
    • Technical data – including IP address, browser type, time zone setting, and device information.
    • Usage data – information about how you use our website, including pages visited and interactions.
    • Cookies – small data files used to enhance your browsing experience (see Section 6).
  1. How We Use Your Information

We use your personal data to:

    • Respond to enquiries or requests you submit via the website.
    • Provide information about our services.
    • Improve website functionality and user experience.
    • Ensure the security of our website and data.
    • Comply with legal or regulatory obligations.

We do not sell or share your personal data for marketing purposes with third parties.

  1. Lawful Basis for Processing

We process your data based on one or more of the following lawful bases:

    • Consent – when you give clear permission (e.g. submitting a form).
    • Contract – where processing is necessary to perform a service or respond to an enquiry.
    • Legitimate interests – to operate and improve our website or services.
    • Legal obligation – to comply with the law.
  1. Data Retention

We retain your data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions and emails are typically retained for up to 24 months.

  1. Cookies

Our website uses cookies to improve user experience and analyse site performance. You can manage or disable cookies through your browser settings.

Types of cookies used:

    • Essential cookies – for core website functionality.
    • Analytics cookies – to collect usage data (e.g. Google Analytics).

For more details, please see our Cookie Policy.

  1. Your Rights

Under UK data protection law, you have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate data.
    • Request deletion of your data (in certain circumstances).
    • Object to or restrict how we use your data.
    • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at sales@vision.co.uk.

  1. Data Security

We take reasonable measures to protect your personal data from loss, misuse, or unauthorised access. However, internet-based communication is never 100% secure.

  1. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.

  1. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date”.